Student FAQ

How long will my onsite classes be meeting online?

  • Onsite classes will be meeting online beginning Wednesday March11th. Onsite all resume Monday March 30th.Onsite classes will continue to meet remotely till the end of the spring semester.

How do I log into my onsite class during this time?

  • You will find step by step instructions on how to log into your onsite classes, which will be live by
    6PM on Monday March 9th

Can I remain in the dorms? What about meal plans?

  • Yes. Campus housing and dining halls will remain open as usual. You can call the following number with questions about the Residential Halls: 415-618-6335. You can also email housing@academyart.edu

Will Academy buses be running?

  • Yes. Limited bus service will be provided. Schedules will be posted in the dorm lobbies as usual.

What if I need to remain in on-campus housing over spring break?

  • You may request to remain in on-campus housing over Spring Break. Please notify Campus Housing at 415-618-6335 or email housing@academyart.edu

What is my responsibility as a student?

During this time, it is your responsibility to:

  • Attend your classes online, as instructed
  • Check the LMS daily for Announcements
  • Check your Academy of Art email daily for updates
  • We are also asking you to subscribe immediately to the Academy of Art text notification system. To enroll, text EZARTU to 313131.
  • Note: check your LMS profile and make sure your email and phone number are up to date so that we have a way to reach you.

I’m sick. Will I be penalized if I don’t attend class?

  • If you feel ill, please do not come to class. Stay home and if necessary, seek medical care.
  • You should notify your professors if you are unable to attend class.
  • Your absence will be excused, but you are responsible for completing the homework once you feel better.

I’m worried I might be sick with the flu or coronavirus. What should I do?

  • If you or someone you know has flu-like symptoms, contact your healthcare provider with any questions.

Where can I find the latest information and reliable advice about COVID-19 (coronavirus)?

If you have any questions, you can contact us on our Hotline: 877-412-2787 or email us at covid19info@academyart.edu

The following public health resources may be useful to you and answer many frequently asked questions:

CDC website

San Francisco Department of Public Health website

Should I wear a mask?

  • The CDC does not currently recommend the use of face masks among the general public. If you have a mask already it is your choice whether to wear it.

Are special cleaning products or procedures needed?

  • Academy of Art University follows standard procedures for routine cleaning and disinfecting, including daily disinfecting of surfaces and objects that are frequently touched. The EPA has identified a number of disinfectantsfor use against the coronavirus that causes COVID-19, and Academy of Art University has put the recommended products into service.

I have recently travelled to an affected area or have had contact with someone who may have COVID-19 and now I have have respiratory symptoms. What should I do?

If you were in an affected area in the last 14 days and feel sick with fever, cough and difficulty breathing, do the following:

  • Seek medical advice. Call before you go to a doctor’s office or emergency room and tell them about your recent travel and symptoms.
  • Avoid contact with others. Do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash your hands with soap and water immediately after coughing, sneezing or blowing your nose. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

What about on-campus events during this period?

  • Campus events are being suspended until after Spring Break.

What about AAU Athletic events?

  • We are continuing our NCAA Division II athletic events, which will be live-streamed as usual (artuathletics.com/live). As a precaution, fans will not be allowed to attend the games in person during this period.

Will I be able to access on campus labs and workshops between Wednesday March 11th and Sunday March 29th

  • No. Onsite Academy of Art University buildings will not be available to students and staff from Wednesday March 11th – Sunday March 29th.

What if I need to contact my advisor, financial aid, etc?

  • The university will be conducting business as normal and staff will be telecommuting. Staff will respond to email and phone calls as usual.
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