Contacting Department of Veterans Affairs

For questions about your VA education claim, please visit: VA:

Email a question and get an answer in four to five working days. You can also search for answers to frequently asked questions and get regular updates. This contact method is available worldwide 24 hours a day, seven days a week. Enter the Ask a Question site.



Domestic: 1-888-GIBILL-1 (1-888-442-4551). Call between 7 a.m.–7 p.m. Central Time, Monday–Friday.

Overseas: 001-716-857-3196 or 001-716-857-3197. Call between 8 a.m.–4 p.m. Eastern Time (GMT -) Monday–Friday. Once connected, enter option 1 to be placed in a special priority queue.



P.O. Box 8888, Muskogee, OK  74402-8888

For  non-education veteran benefits contact the Veterans Benefits Administration at: 1-800-827-1000.

Quick Links

Academy of Art University Academy Resource Center

The Academy Resource Center provides services for all Academy of Art University students, including guidance, support, and advocacy for those seeking assistance through academic accommodations based on documented disabilities.


Career Services

If you're active military or transitioning out of the service and looking to begin your career in the civilian workforce, you can count on Academy of Art University's Industry & Career Development team to assist you with your career-planning needs. Visit Academy of Art University’s Industry & Career Development for more information about services available to you and about upcoming events designed to help you reach your career goals. Have questions? Please email us at


One Stop Support Services

Military OneSource provides all members of the military community free services offered by the Department of Defense. Military OneSource can offer assistance, information, and counseling on a local and national level for everything from relocation, to parenting, and employment.

National Resource Directory connects wounded warriors, service members, veterans, their families, and caregivers with a variety of resources that provide support.


Accessing Military Benefits

Start your Military Service Records Request for proof that you or your kin served in the military.

Veterans On-Line Application (VONAPP) allows service members, veterans and their beneficiaries, and other designated individuals to apply for military benefits online through an official US Department of Veterans Affairs (VA) website.


Education Resources

The GI Bill Website is the home for all education benefits provided by the US Department of Veterans Affairs. This website includes access to resources and learning more about the GI Bill, Post 9/11 GI Bill, and other programs.

Defense Activities for Non-Traditional Education Support (DANTES) provides up-to-date news about tuition assistance programs, information workshops, and testing. DANTES offers many programs and services that support all of the DoD components, as well as the Coast Guard, including credentialing programs that document levels of competency and achievement in a particular area.

MyCAA is an employment assistance program that provides financial assistance to eligible military spouses who are pursuing a license, certification, or AA degree in a portable career field or occupation.

Sign up for MySECO (Spouse Education and Career Opportunities), which focuses on education and career preparation for military spouses.


Health Services

Military Health System provides relevant information about health and wellness for service members and their families including online tools to manage services through Tricare and the VA medical services.

MyHealtheVet is the Department of Veterans Affairs' award-winning e-health website that offers veterans, active duty service members, dependents and caregivers access to VA health care information and services.


Mental Health and Wellness

Interaction with these websites is anonymous and will not be reported to any command or government VA office. and VA Mental Health Services provides a variety of wellness resources covering a range of topics, including Post Traumatic Stress Disorder (PTSD), anger management, depression, smoking, alcohol, drug abuse, and many more.

Veterans Crisis Line connects veterans, their friends, and families with qualified responders through a confidential toll-free hotline and online chat.

Contact Us

VA School Certifying Official for Academy of Art University

Academy of Art University

Attn: VA School Certifying Official

79 New Montgomery Street

San Francisco, CA 94105

Phone: 1-415-618-6451, Fax: 1-415-618-6273